Privacy Policy

Review before publishing: this is a starting template. Check it reflects how you actually handle data, and have it reviewed if you need legal certainty.

Who we are

CrankForge Studios ("we", "us") operates crankforge.co.za. Contact: info@crankforge.co.za.

What we collect

When you submit the project form we collect your name, the email address or phone number you provide, the project type you select and the details you write in your brief. Our web server also records standard technical logs (such as IP address and browser type) for security.

Why we collect it

We use these details only to respond to your enquiry, prepare a proposal and communicate with you about your project. We do not sell or rent your personal information.

Consent

You give consent by ticking the POPIA consent box on the form. You may withdraw consent at any time by emailing us.

Storage and security

Enquiries are stored securely on our hosting provider's servers in South Africa and emailed to our business mailbox. Access is restricted to CrankForge Studios.

How long we keep it

We keep enquiry records for as long as needed to respond and manage any resulting project, after which they are deleted on request or during routine clean-up.

Your rights

Under POPIA you may request access to, correction of, or deletion of your personal information, and object to its processing. Email info@crankforge.co.za. You may also lodge a complaint with the Information Regulator of South Africa.

Changes

We may update this policy from time to time. The latest version is always published on this page.